WEBVTT 1 00:00:04.200 --> 00:00:08.781 啊…你就是…来打工的新人吧? 2 00:00:11.083 --> 00:00:14.803 从店长那里听说过我了吗? 3 00:00:15.878 --> 00:00:18.209 没错…是的 4 00:00:18.451 --> 00:00:21.611 我是负责打工领班的高本 5 00:00:21.611 --> 00:00:24.110 高本树里 6 00:00:24.110 --> 00:00:29.488 嘛…你叫我领班也可以…叫高本也可以…随你喜欢叫就可以了 7 00:00:29.488 --> 00:00:31.717 你是…… 8 00:00:32.144 --> 00:00:34.224 啊…好的 9 00:00:34.224 --> 00:00:36.984 是的…听说过了哦 10 00:00:36.984 --> 00:00:40.773 是大学生…对吧 11 00:00:41.381 --> 00:00:45.141 啊…是那里的大学啊 12 00:00:45.582 --> 00:00:48.433 离这里…还蛮近的呢 13 00:00:48.617 --> 00:00:51.636 就打工来说的话…还算是比较方便 14 00:00:52.264 --> 00:00:54.904 话说回来…还没问过你呢 15 00:00:54.904 --> 00:00:57.013 你是大几啊? 16 00:00:57.821 --> 00:01:01.752 那就是…比我小一岁呢 17 00:01:02.912 --> 00:01:04.952 啊…是的 18 00:01:05.472 --> 00:01:07.173 没错 19 00:01:07.473 --> 00:01:11.302 不用…你不用那么在意 20 00:01:11.615 --> 00:01:17.834 不过…在客人面前不用敬语的话有点不太好 21 00:01:18.112 --> 00:01:21.221 就咱们两个的话…就… 22 00:01:21.947 --> 00:01:26.576 用敬语还是不用敬语…也随你喜欢就好 23 00:01:26.940 --> 00:01:30.161 我也会随我喜好的 24 00:01:31.471 --> 00:01:34.823 那么…你…不对 25 00:01:34.823 --> 00:01:37.842 我要开始指导你了 26 00:01:37.842 --> 00:01:40.412 请多关照哦 27 00:01:41.009 --> 00:01:46.569 接下来…赶快到店面里来吧 28 00:01:47.646 --> 00:01:49.667 没事的 29 00:01:50.537 --> 00:01:53.486 还不会让你点单的 30 00:01:54.366 --> 00:01:57.905 你只要一边看我做的一边记住就行了 31 00:01:58.209 --> 00:02:02.908 虽然这么说…但是也不要无视客人 32 00:02:03.350 --> 00:02:08.219 人手本来就不足…赶紧去工作吧 33 00:02:11.137 --> 00:02:13.276 在那之前… 34 00:02:18.636 --> 00:02:21.428 胸牌歪了 35 00:02:21.945 --> 00:02:24.294 衣领也有点… 36 00:02:26.128 --> 00:02:28.248 这样就好了 37 00:02:30.570 --> 00:02:33.687 虽然你可能还没习惯穿制服 38 00:02:33.687 --> 00:02:37.085 但客人才不管这个呢 39 00:02:37.632 --> 00:02:44.560 每天第一次进大堂之前…一定要照镜子把全身都检查一遍 40 00:02:44.560 --> 00:02:46.568 明白了吗? 41 00:02:47.340 --> 00:02:50.537 那就…赶紧走吧 42 00:02:56.650 --> 00:02:58.490 欢迎光临 43 00:02:58.919 --> 00:03:01.050 是两位吗? 44 00:03:01.567 --> 00:03:04.658 那么…请来这边的座位 45 00:03:04.984 --> 00:03:09.573 等您决定好要点单之后…再招呼我过来就行 46 00:03:09.573 --> 00:03:11.814 那么…失礼了 47 00:03:16.617 --> 00:03:21.116 刚才…你打招呼声音有点小了 48 00:03:21.116 --> 00:03:26.690 还有…鞠躬的时候要停下来立定才对 49 00:03:27.507 --> 00:03:32.328 不过…太大声也不行 50 00:03:32.328 --> 00:03:36.320 会吓到其他的客人 51 00:03:37.391 --> 00:03:39.673 啊…那一桌 52 00:03:42.353 --> 00:03:44.574 好像空出来了呢 53 00:03:44.835 --> 00:03:47.985 那么…去收拾一下吧 54 00:03:53.487 --> 00:03:58.886 首先…把能摞起来的东西都摞起来一起拿走 55 00:03:58.886 --> 00:04:03.482 但是…不要太勉强摞太多 56 00:04:03.739 --> 00:04:07.310 摔了就得不偿失了 57 00:04:09.071 --> 00:04:12.118 比如说…杯子就像这样 58 00:04:12.118 --> 00:04:14.217 啊…不行 59 00:04:15.177 --> 00:04:17.217 没错 60 00:04:18.464 --> 00:04:21.483 对的…那样不行 61 00:04:23.809 --> 00:04:26.540 没必要道歉 62 00:04:26.540 --> 00:04:29.076 这是打工第一天嘛 63 00:04:29.303 --> 00:04:32.911 你先…努力记住就好了 64 00:04:33.188 --> 00:04:35.028 没问题吧? 65 00:04:36.340 --> 00:04:39.799 盘子有点多呢… 66 00:04:39.799 --> 00:04:44.453 我先搬到后面…收拾一下 67 00:04:44.453 --> 00:04:47.522 你可以擦一下桌子吗? 68 00:04:50.484 --> 00:04:53.796 擦桌子用的东西在那边 69 00:04:53.939 --> 00:04:57.478 其他的事情一会儿再教你 70 00:04:58.024 --> 00:05:01.843 好的…那就拜托你了 71 00:05:20.231 --> 00:05:22.300 久等了 72 00:05:22.667 --> 00:05:24.686 擦完了吗? 73 00:05:32.739 --> 00:05:35.790 这里…你看一下 74 00:05:36.566 --> 00:05:39.697 对…角落 75 00:05:40.227 --> 00:05:42.318 能看到吗? 76 00:05:42.618 --> 00:05:45.349 砂糖撒出来了 77 00:05:45.539 --> 00:05:51.518 这桌是带着孩子的客人…可能是没有注意到弄撒了吧 78 00:05:52.304 --> 00:05:55.992 如果这里有撒落的砂糖就意味着… 79 00:05:56.727 --> 00:06:01.066 果然…座位上也撒上了一点 80 00:06:01.526 --> 00:06:08.686 如果没注意到的话…下一位客人的屁股上就会粘上砂糖了吧 81 00:06:09.075 --> 00:06:13.035 首先…擦桌子的时候不要只顾着在大面上画圆圈 82 00:06:13.035 --> 00:06:17.104 要有意识的注意角落…擦完之后不要留下脏东西 83 00:06:17.657 --> 00:06:23.585 如果桌边脏了的话…那么大概率地板和椅子都有可能被弄脏… 84 00:06:24.759 --> 00:06:29.220 不要只把桌子擦干净就觉得大功告成了 85 00:06:29.357 --> 00:06:31.128 明白了吗? 86 00:06:33.132 --> 00:06:36.401 啊…吧台空出来了 87 00:06:37.051 --> 00:06:42.630 这里的善后我会来处理的…你可以去把那边擦一下吗? 88 00:06:44.133 --> 00:06:45.274 好的 89 00:06:45.494 --> 00:06:48.985 要记住我刚才说的那些哦 90 00:07:05.137 --> 00:07:07.046 收拾完了吗? 91 00:07:11.060 --> 00:07:13.548 看样子没问题呢 92 00:07:15.132 --> 00:07:21.271 失误是不可避免的…只要不带到下一件事上就好了 93 00:07:22.218 --> 00:07:26.869 好好学习…不重蹈覆辙就好 94 00:07:28.037 --> 00:07:31.538 那么…要继续了哦 95 00:07:44.657 --> 00:07:49.246 接下来…去点单好了 96 00:07:49.520 --> 00:07:52.560 开票的方法你记住了吗? 97 00:07:53.489 --> 00:08:00.540 那么…你跟我旁边一起去给客人点单可以吗? 98 00:08:01.348 --> 00:08:03.287 没问题吧? 99 00:08:04.473 --> 00:08:06.804 那我们走吧 100 00:08:11.789 --> 00:08:16.810 久等了…您准备好点单了吗? 101 00:08:17.316 --> 00:08:19.916 好的…好的… 102 00:08:20.708 --> 00:08:24.828 那么…我给您重复一下您点的东西 103 00:08:25.046 --> 00:08:28.329 大杯冰咖啡一杯 104 00:08:28.566 --> 00:08:32.035 小杯冰柠檬茶一杯 105 00:08:32.442 --> 00:08:35.591 四种草莓搭配的草莓松饼一份 106 00:08:35.943 --> 00:08:38.623 季节限定蛋糕一份 107 00:08:39.089 --> 00:08:41.998 这些就可以了吗? 108 00:08:42.296 --> 00:08:44.088 我明白了 109 00:08:44.088 --> 00:08:47.877 那么…请稍等一下 110 00:08:54.052 --> 00:08:56.372 票打出来了吗? 111 00:08:57.991 --> 00:09:01.140 这里…错了哦 112 00:09:01.460 --> 00:09:03.484 松饼这里… 113 00:09:04.377 --> 00:09:05.825 没错 114 00:09:10.317 --> 00:09:13.666 不用这样道歉 115 00:09:13.666 --> 00:09:16.048 我刚才也说过了… 116 00:09:16.048 --> 00:09:18.779 第一次的话没办法 117 00:09:18.779 --> 00:09:23.029 就是为了教你…我才跟在你身边啊 118 00:09:23.740 --> 00:09:27.111 不要这么低三下四的哦 119 00:09:27.394 --> 00:09:32.834 你会想要在店员情绪低落的咖啡厅里放松休息一下吗? 120 00:09:34.619 --> 00:09:37.459 对…就是这样 121 00:09:37.924 --> 00:09:42.703 只要不重复犯同样的错误就不是什么问题 122 00:09:43.432 --> 00:09:47.232 不过…你要是重复犯错的话…我会头疼的 123 00:09:50.751 --> 00:09:54.892 厨房…应该需要过去帮一下忙 124 00:09:55.576 --> 00:10:00.197 大厅这里…我会照应的 125 00:10:00.592 --> 00:10:03.283 你可以去里面吗? 126 00:10:03.774 --> 00:10:04.894 好的 127 00:10:05.606 --> 00:10:08.239 帮忙的时候要记住怎么做哦 128 00:10:08.545 --> 00:10:11.356 我马上也会过去的 129 00:10:11.859 --> 00:10:14.238 好…一会儿见 130 00:10:22.524 --> 00:10:25.705 稍微有点过于没自信了 131 00:10:25.829 --> 00:10:28.458 虽然太轻率也会比较难办 132 00:10:29.347 --> 00:10:34.547 得让他…再自信一点才行 133 00:10:35.763 --> 00:10:37.603 不过… 134 00:10:41.274 --> 00:10:43.805 蛮不错的… 135 00:10:43.805 --> 00:10:46.405 那种男孩子… 136 00:10:46.740 --> 00:10:48.340 蛮可爱的… 137 00:10:48.649 --> 00:10:50.511 我很喜欢